Tate & Lyle’s offices in Decatur, Ill.

Pecchia Communications recently completed its sixth change management communications engagement, supporting food processor Tate & Lyle with a nationwide technology rollout.

Dan Pecchia served as communications lead for the project, characterized as a major business transformation for Tate & Lyle’s operations throughout North America and Singapore. Since early February, he worked on-site four days in most weeks at the company’s U.S. headquarters in Decatur, Ill.

The project followed similar engagements with Timken, Whirlpool, Glidden Paints, PPG Industries and American Greetings. (See our Testimonials page for client comments.)

“These are major projects that involve hundreds or thousands of employees learning to work differently as they adopt new technology,” Dan said. “While most of the transformational work is done by technology professionals, a small but critical part of these projects is the communication program, and that’s where we come in.

“We help employees, customers and suppliers understand the rationale and benefits of the new ways of working and help prepare them for training and deployment. We typically work with business leaders and technology consultants to build a communications plan, then create the broad range of materials in the plan, including email updates, articles, posters, slide presentations, videos and more.

“It’s a niche communications discipline, and one in which we’ve been building a good name since Timken tried us in 2006 and liked the results.”

These projects usually involve working on-site three to four days a week as part of a project team that ranges to more than 100 people, most of them consultants, with niche expertise in information technology, operations, finance, human resources and more. Engagements last from a few months to well over a year.

Dan, Jim Houck, Eric Hamilton and Jordan Cohen have all been involved in Pecchia Comm’s change management work.

For more information about our approach to these projects, visit our Change Management page.